Frequently Asked Questions


FAQ

ALL

B

Question:

Browser Requirement

(Last edited: Tuesday, 12 March 2019, 12:43 PM)
Answer:

We recommend you use the latest version of Google Chrome as the preferred browser. 
For the best experience and optimum security, we recommend that you keep your browser up to date.https://whatbrowser.org

Entry link: Browser Requirement

Question:

Clearing Cache

(Last edited: Tuesday, 12 March 2019, 12:43 PM)
Answer:

To clear your Chrome browsers cache do the following:

  • Open Chrome
  • On your browser toolbar, in the top right corner click More Tab Chrome, and then More Tools and then Clear Browsing Data.
  • In the 'Clear browsing data' box, select the tickboxes for Cookies and other site data and Cached images and files.
  • Use the menu at the top to select the amount of data that you want to delete. If you choose beginning of time to delete everything all unsaved items will be deleted such as passwords for websites and previously visited links.
  • Click Clear browsing data.
Entry link: Clearing Cache

Question:

Cost of a course in the online school of ministry?

(Last edited: Tuesday, 12 March 2019, 1:14 PM)
Answer:

The current cost for one course is $49.95.

Entry link: Cost of a course in the online school of ministry?

Question:

Create an account

(Last edited: Tuesday, 12 March 2019, 12:43 PM)
Answer:

Once you're on the New account page.

  • Fill in the information.
    Fill In Information [EN] (When you've completed filling in your information)
  • Click on the "Create my new account" button.

A confirmation page will come up and the system will email a link to the email in your profile.

The email subject line will be:
Subject Line [EN]

The email will appear like this:
Email Confirmation [EN]

Click on the Email Confirmation Link [EN]link.

Once confirmed you will be automatically logged into the legacysom.com system.

Entry link: Create an account

Question:

Financial Aid

(Last edited: Tuesday, 18 December 2018, 3:29 PM)
Answer:

At this time we are developing a Financial Aid program to better serve partners like yourself who have the heart and desire to go deeper in ministry preparation, but lack the adequate means to pay for the course material.

Due to the increased interest in the Legacy School of Ministry online program, we are developing a financial aid application for partners to complete. This will allow us to more accurately evaluate the need for financial aid a student might qualify. Once this is in place, we will forward to you the application for financial assistance. In the mean time we will keep your name on file until the program is in place.

There are a variety of issues that we will need to know before financial aid of any level is determined and offered to a student; please be patient with this process. Please pray with us as we seek to build a comprehensive online school to serve partners like yourself. We will be praying with you for the provision of God in order for you to complete your training for greater ministry.

Entry link: Financial Aid

Question:

How many times can I take my exam?

(Last edited: Tuesday, 18 December 2018, 3:35 PM)
Answer:

The system currently allows for one opportunity to take the final exam. There are no time allotments or limits on how many times a student can enter and exit the exam before submitting.

A student cannot accidentally submit an exam, as there are many confirmations as to if the student is absolutely certain they are confident with the answers they supplied.

Entry link: How many times can I take my exam?

Question:

If you lose your password:

(Last edited: Tuesday, 18 December 2018, 3:52 PM)
Answer:

If you lose your password:

  1. Use the log in button located to the top right hand side of the page.
  2. Click on the button. (You will be brought to another log in page)
  3. Click on the "Forgotten Password" button. You can use either your Username or Email address to retrieve your information.
Entry link: If you lose your password:

Question:

Log into the eLearning site

(Last edited: Thursday, 14 March 2019, 1:22 PM)
Answer:

On the top right hand side of the page, enter your information and click on the green button
Username Password En

Entry link: Log into the eLearning site

Question:

Purchase a Course

(Last edited: Tuesday, 18 December 2018, 4:14 PM)
Answer:

To purchase a course log into the System.

If you have no log in click here to create one.

After logging in Click on "The Courses" at the top of the page.

Select the course that you would like to enroll in by clicking on the course title.

Once the desired course is selected confirm that this is the course you would like to purchase.
Purchase Course

Once confirmed click on the
Pay

Fill in the necessary information:
Enroll in Course

You will know after clicking the Pay 49.95button if you were successful or unsuccessful. Vous saurez après avoir cliqué sur le Pay 49.95 bouton si vous avez réussi ou échoué.

Entry link: Purchase a Course

Question:

Refund Policy

(Last edited: Tuesday, 18 December 2018, 4:20 PM)
Answer:

We stand behind our courses and your satisfaction with them is important to us. However, due to the nature of our courses being digital goods delivered instantly via the Internet, we generally offer no refunds.

Refund requests made after you have accessed our courses are handled on a case by case basis and are issued at our sole discretion. Refund requests, if any, must be made within fourteen (14) days of your original purchase.

Entry link: Refund Policy

Question:

System Requirements

(Last edited: Tuesday, 18 December 2018, 4:50 PM)
Answer:

We regularly test the eLearning system with Google Chrome to enhance user experience, it is recommended that this browser is used exclusively to view courses.

For the best experience and optimum security, we recommend that you keep your Chrome browser up to date. Using the following website will ensure that this is done:
whatbrowser.org

Software Recommendations (Click the links below to download these applications)

Entry link: System Requirements