Frequently Asked Questions

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FAQ

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B

Question:

Browser Requirement

(Last edited: Monday, November 27, 2017, 4:27 PM)
Answer:

We recommend you use the latest version of Google Chrome as the preferred browser. 

For the best experience and optimum security, we recommend that you keep your browser up to date. https://whatbrowser.org

C

Question:

Clearing Cache

(Last edited: Tuesday, November 28, 2017, 3:05 PM)
Answer:

To clear your Chrome browsers cache do the following:

  • Open Chrome
  • On your browser toolbar, in the top right corner click More Tab Chrome, and then More Tools and then Clear Browsing Data.
  • In the 'Clear browsing data' box, select the tickboxes for Cookies and other site data and Cached images and files.
  • Use the menu at the top to select the amount of data that you want to delete. If you choose beginning of time to delete everything all unsaved items will be deleted such as passwords for websites and previously visited links.
  • Click Clear browsing data.


Question:

Cost of a course in the online school of ministry?

(Last edited: Monday, November 27, 2017, 4:47 PM)
Answer:

The current cost for one course is $49.95. 

Question:

Create an account

(Last edited: Thursday, March 1, 2018, 3:11 PM)
Answer:
  • Use the login link located to the top right of the page - click on it.
    Login Link
  • Click on the "Create a new account" button. Create Account

Once you're on the New account page.

  • Fill in the information. Account Fill Info(When you've completed filling in your information)
  • Click on the "Create my new account" button.

A confirmation page will come up and the system will email a link to the email in your profile. 

The email subject line will be:

Subject Line in Email

The email will appear like this:

Email Confirmation

Click on the Linklink.

Once confirmed you will log into the system:

System Shot

F

Question:

Financial Aid

(Last edited: Monday, November 27, 2017, 4:46 PM)
Answer:

At this time we are developing a Financial Aid program to better serve partners like yourself who have the heart and desire to go deeper in ministry preparation, but lack the adequate means to pay for the course material. 
 
Due to the increased interest in the Legacy School of Ministry online program, we are developing a financial aid application for partners to complete. This will allow us to more accurately evaluate the need for financial aid a student might qualify. Once this is in place, we will forward to you the application for financial assistance.  In the mean time we will keep your name on file until the program is in place. 
 
There are a variety of issues that we will need to know before financial aid of any level is determined and offered to a student; please be patient with this process. Please pray with us as we seek to build a comprehensive online school to serve partners like yourself. We will be praying with you for the provision of God in order for you to complete your training for greater ministry. 
 

H

Question:

How many times can I take my exam?

(Last edited: Wednesday, July 2, 2014, 8:41 AM)
Answer:

The system currently allows for one opportunity to take the final exam. There are no time allotments or limits on how many times a student can enter and exit the exam before submitting. 

A student cannot accidentally submit an exam, as there are many confirmations as to if the student is absolutely certain they are confident with the answers they supplied. 

L

Question:

Log into the eLearning site?

(Last edited: Thursday, July 13, 2017, 3:10 PM)
Answer:

On the top right hand side of the page, enter your information and click on the Enter.
Login Username

Question:

Lost my password

(Last edited: Thursday, July 13, 2017, 3:13 PM)
Answer:

If you lose your password:

  1. Use the log in button located to the top right hand side of the page.
  2. Click on the button. (You will be brought to another log in page)
  3. Click on the "Forgotten Password" button. You can use either your Username or Email address to retrieve your information.

P

Question:

Purchase a Course

(Last edited: Thursday, March 1, 2018, 3:09 PM)
Answer:

To purchase a course log into the System.

If you have no log in click here to create one.

After logging in Click on "The Courses" at the top of the page.

Select the course that you would like to enroll in by clicking on the course title.

Course Selection

Once the desired course is selected confirm that this is the course you would like to purchase.

Purchase Course

Once confirmed click on the Pay


Fill in the necessary information:

Enroll in Course

You will know after clicking the Pay 49.95 button if you were successful or unsuccessful.

R

Question:

Refund Policy

(Last edited: Wednesday, August 31, 2016, 9:00 PM)
Answer:
We stand behind our courses and your satisfaction with them is important to us. However, due to the nature of our courses being digital goods delivered instantly via the Internet, we generally offer no refunds.

Refund requests made after you have accessed our courses are handled on a case by case basis and are issued at our sole discretion. Refund requests, if any, must be made within fourteen (14) days of your original purchase.

S

Question:

System Requirements?

(Last edited: Monday, July 10, 2017, 4:18 PM)
Answer:

System Requirements

For PC computers:

  • Windows 7 Operating System (or better)

For Macintosh computers:

  • OS X

For all computers:

  • 2 GB of RAM
  • 1 GB of free disk space
  • Broadband Internet connection (DSL or cable recommended)
  • Web browser (Google Chrome is highly recommended)
  • Sound card with speakers or headphones
  • Printer
  • JavaScript must be enabled 
  • Cookies must be enabled 
  • Pop-up blocker is turned off 

Browser Requirements

  • Google Chrome 33, Firefox 27, Safari 7, Internet Explorer 11
  • All browsers should have JavaScript, Cookies, and Pop-ups enabled (do not block Pop-ups).

Software Recommendations (Click the links below to download these applications)

Known problems

  • IE8 and Safari 5 are no longer supported. They should still work but they are not tested regularly and there might be some problems. Like most of the world's Web sites and browser producers, we encourage you to keep your browsers current to improve security and functionality while saving us valuable time.
  • IE6 and IE7 are not recommended for Moodle 2.6 at all. You will encounter difficulties trying to use those old browsers in today's Internet.