Frequently Asked Questions


All categories



Basic Computer Skills Needed

(Last edited: Monday, 22 June 2020, 9:14 AM)
  • Saving and finding files and folders on a computer
  • Copying/cutting and pasting text
  • Using a word processing application, such as Open Office
  • Attaching and uploading documents and assignments
  • Sending and receiving email
  • Using the Chrome web browser to access your course and other online resources on the Web.
Entry link: Basic Computer Skills Needed


Cost of a course in the online school of ministry?

(Last edited: Friday, 19 June 2020, 10:55 AM)

The current cost for one course is $49.95. Unless otherwise stated.

Entry link: Cost of a course in the online school of ministry?


Log into the eLearning site

(Last edited: Friday, 19 June 2020, 2:12 PM)

On the top right hand side of the page, enter your information and click on the green button
Username Password En

Entry link: Log into the eLearning site


Refund Policy

(Last edited: Monday, 22 June 2020, 9:56 AM)

We stand behind our courses and your satisfaction with them is important to us. However, due to the nature of our courses being digital goods delivered instantly via the Internet, we generally offer no refunds.

Refund requests made after you have accessed our courses are handled on a case by case basis and are issued at our sole discretion. Refund requests, if any, must be made within fourteen (14) days of your original purchase.

Entry link: Refund Policy



Browser Requirement

(Last edited: Friday, 19 June 2020, 7:50 AM)

We recommend you use the latest version of Google Chrome as the preferred browser. 
For the best experience and optimum security, we recommend that you keep your browser up to date.

Entry link: Browser Requirement


Clearing Cache

(Last edited: Friday, 19 June 2020, 7:52 AM)

To clear your Chrome browsers cache do the following:

  • Open Chrome
  • On your browser toolbar, in the top right corner click More Tab Chrome, and then More Tools and then Clear Browsing Data.
  • In the 'Clear browsing data' box, select the tickboxes for Cookies and other site data and Cached images and files.
  • Use the menu at the top to select the amount of data that you want to delete. If you choose beginning of time to delete everything all unsaved items will be deleted such as passwords for websites and previously visited links.
  • Click Clear browsing data.
Entry link: Clearing Cache


Create an account

(Last edited: Friday, 19 June 2020, 1:54 PM)

Once you're on the New account page.

  • Fill in the information.
    Fill In Information [EN] (When you've completed filling in your information)
  • Click on the "Create my new account" button.

A confirmation page will come up and the system will email a link to the email in your profile.

The email subject line will be:
Subject Line [EN]

The email will appear like this:
Email Confirmation [EN]

Click on the Email Confirmation Link [EN]link.

Once confirmed you will be automatically logged into the system.

Entry link: Create an account


System Requirements

(Last edited: Monday, 22 June 2020, 9:55 AM)
  • A computer running the current operating system that supports a Chrome browser
  • Access to the Internet
  • An up-to-date browser with Cookies enabled
  • Anti-virus software with current updates. *suggested*
  • Word processing software is needed to complete and submit some assignments
  • Some courses will require specific software, hardware, plugins or applications. See course syllabus for details

We regularly test the eLearning system with Google Chrome to enhance user experience, it is recommended that this browser is used exclusively to view courses.

For the best experience and optimum security, we recommend that you keep your Chrome browser up to date. Using the following website will ensure that this is done:

Software Recommendations (Click the links below to download these applications)

Entry link: System Requirements